It’s come to
our attention that there are a fair amount of Galaxy S II owners who are having
some difficulty getting their phones to connect to their WiFi routers reliably
or at all. There has been quite a lot of discussion across the interwebs about
whether the problem is hardware vs. software, or a router vs. phone issue.
Depending on which of the aforementioned is causing the problem, you will have
to try out a few different solutions in order to fix it. We won’t go into the
specifics of why each method can solve the SGS2 WiFi connectivity issue, but at
least one of these methods should remedy your connectivity problem:
Step 1: Static
IP (DHCP bypass) workaround
It looks like
certain routers don’t play nice with the Galaxy S II so bypassing DHCP seems
to improve the router-to-phone feng shui.
Turn off WiFi
Go to Menu
> Settings > Wireless and networks > WiFi settings > Menu >
Advanced > Select “Use static IP”
Fill in all
of the fields with valid input aking sure to use two unique DNS addresses (8.8.4.4 and/or
8.8.8.8)
Turn on Wifi
Repeat step 2
but turn off static IP
Step 2: Change
Security to WPA2 of SGS2
This will be
different based on what type of router you have but can be accessed by using
the admin panel and changing the encryption key settings. You don’t need to do
anything on your Galaxy S II except
type in the new password.
Step 3: Toggle
Flight Mode of SGS2
Simply try
toggling flight mode on/off and check if that helps the connection.
To do this,
hold down the power button and “Flight mode.”
Step 4: AllShare
Workaround of SGS2
Try opening
your Samsung AllShare application–it will prompt you to connect to a WiFinetwork.
Selecting a
network from this menu should allow you to connect to a network.
Step 5: Disable
WiFi sleep policy SGS2
Disable the
policy that switches when mobile data switches to WiFi.
To do this go
to Menu > Settings > Wireless and network > WiFi Settings >
Menu > Advanced > Wi-Fi sleep policy > Select “Never”
Step 6: Update
to the latest firmware SGS2
You can use
Samsung’s Kies software to update your Galaxy S II to the latest build of
Android.
Download and
install Samsung Kies
Making sure
debug mode is OFF (Menu > Settings > Application > Development >
Debug OFF), hook your SGS2 to your computer
Upon opening Kies, the homescreen will display
which firmware you are running and whether or not you require and update
Step 7: Reset
Modem of SGS2
This might be
a bit of a hassle, but it is definitely worth trying out. First try
power-cyclin the router or modem by unplugging it and plugging it back in. If
that doesn’t fix the problem, do a hard reset (resets the router to factory
settings)–there is usually a small button on the back you have to hold down for
5-10 seconds.
Step 8: Reset
Phone SGS2
I would save
this solution as a last resort, DEFCON 1
emergency measure. Remember this deletes all your data and restores your phone
to its factory settings!
Go to Menu
> Settings > Privacy > Factory data reset Hit “Reset phone”
If you have
any questions/comments or solutions to the WiFi problem, we would appreciate if
you would comment us below!
0 comments:
Post a Comment